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FAQ
Frequently asked questions
Lead Time is the current production time needed to produce, package, and ship a new order. In order to provide such a large variety of colors, shapes, and sizes, some baits are produced at the time of your order. This timeframe does not apply to all orders but represents the maximum number of business days from the date of your order until the date it is shipped.
Yes. Once your order is placed, you should receive a confirmation email within minutes. If you have not received an email within 30 minutes of purchase, please contact us at dbcustombaitsinfo@gmail.com (dbcustombaitsinfo@gmail.com)
As soon as your order is shipped, you will receive an email with tracking information. If you haven't received this email within the lead time listed on our homepage, please contact us at dbcustombaitsinfo@gmail.com (dbcustombaitsinfo@gmail.com)
All returns are processed through our email at dbcustombaitsinfo@gmail.com (dbcustombaitsinfo@gmail.com)
Yes, we are currently running a Pro Staff promotion! All you have to do is answer our google form linked below and we will reach out within 7 days. Pro Staff discounts range from 15-65% along with opportunities to earn free baits!
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